Button Trigger Issue

Aug 29, 2023

Hi Everyone, 

My training is currently in review in Review 360 and I've noticed that my next button is not always showing up where I have it plotted out. It seems to work fine for me but others reviewing are saying that it's not popping up until the very end after dead space. I'm not sure how to remedy as it seems to be working as intended most of the time. Not sure if it's a glitch or if there is a timeline setting I'm missing. Can you please help? 

 

Thanks,

Sara

1 Reply
Kelly Auner

Hi Sara,

Thanks for reaching out and I'm sorry to hear you're experiencing this issue!

Have the reviewers checked that their browsers are up to date or tried viewing the course in a different browser? If you're comfortable sharing your file, I'd be happy to do further testing on my end. You can upload it here or share it privately in a support case. We'll delete it from our systems once troubleshooting is complete!