Can't get Storyline 2 to "Preview" anything

See here for info.

Hi Evan!

Looks like Michael has popped in to assist you here and it is an issue that we are aware of.

Here's what we are sharing:

There is an issue with a recent release of Flash player and our Support engineers are hard at work on this issue. We've got some updated documentation here and a workaround.

It seems to be an issue within the Adobe Flash update that is affecting more than just Articulate software per the bug report on Adobe's site. The current solution is to rollback the Flash player update and once we have additional information to share in regards to hearing back from Adobe or fixes within Articulate we'll be sure to update folks here and for any open cases associated with this issue. 

I will add this thread for our team's tracking and so that I can pop in and update when applicable.

Thanks . . . and still stuck. I tried following the instructions.  It looks like I do have the most recent version, however, Security Update for Microsoft Windows (KB3132372) does not show up anywhere in my updates . . . suggestions?

Hi Evan!

I did see another user mention in a similar thread the following:

If you go to the Adobe Site and download this uninstaller, you are then able to install and older version. Here is the link:

https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html#main

Perhaps that'll work for you? 

Ditto

Hi Nancy! I've shared some information in this thread as you can see above, but if you're just looking to follow along I'll update when I can.

Update for Windows 8.1 users

If you are using Windows 8, Flash Player is now embedded into the operating system for Internet Explorer so there is no need to manually install. Updates will automatically be made available through the built in Windows Update system.

So that is bad news for us trying to uninstall the latest flash version.

Workaround for IE 11

Because Internet Explorer is a Windows feature, you can't uninstall it, but you can turn it off. Here's how:

1. Swipe in from the right edge of the screen, and then tap Search.
   (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)
2. Enter Windows features in the search box, tap or click Settings, and then tap or click Turn Windows features on or off.
3. In the Windows Features dialog box, clear the Internet Explorer 11 check box.

I appreciate the help . . . and still stuck.  The uninstall/install/older version thing is taking up more time than it is worth and I am already getting new and different kinds of error messages.  I reloaded current Flash and that seems to fix the new error messages . . . back to my original problem though . . . any idea when the bug will actually gift fixed?

Thanks for popping in to share that information Wendy.

Evan - I do not have a timeline to provide, but this thread will be updated when applicable.

Hi all,

Adobe and Microsoft released information that Windows 7, Vista and Windows 10 have been updated. 

Install the latest Windows updates to resolve it.

1. Go to the Start menu and click Settings.
2. When the Settings window opens, click Update & Security.
3. Click Check for updates and allow the latest updates to install.
4. Reboot your computer and test your Articulate software again.

We're waiting for additional information in regards to Windows 8.

Woo-Whooo!!  It's working!  Thanks!

Good news! Adobe and Microsoft have fixed the Flash Player bug that broke many applications just before the new year, including Adobe Captivate, Articulate Storyline, and Articulate Studio.

Here's how to install the latest Adobe/Microsoft update so you can preview your e-learning projects, edit videos, and launch CD-published courses again.