Sorry you're running into that error, Jerson! I see you also opened a case, and my teammate Miker is testing your file as we speak! You'll hear back from him shortly. I'll also follow along and post updates here, as needed.
I think it has something to do with the PPT file itself. I was able to import other PPT files with no issues. To make it work I had to copy and paste the elements into a new file. I couldn't copy the slides themselves. This made more work for me, but it's better than having to redo everything in Storyline. So maybe something to do with the theme or color set?
Thanks, Jerson. It sounds like you've tried all kinds of workarounds already--I'll be sure to share what you've done so far with Miker. Rest assured you're in good hands!
I think I found the culprit. There is a slide in the file I sent with a really long table. For some reason, that slide was causing the issue. Even after copying and pasting the elements, importing the slides wouldn't work, even only trying to import a single slide. I started to delete all but the first 15 slides and then it finally imported. I kept doing the deleting the rest of the files except the next 15 slides and so on. It kept working until I got to the slide with the long table. I had to try to import smaller batches when I got there to find out that it was this slide causing all the problems. At first I thought it was the long table, but even after deleting it, it still wouldn't import. I'm not sure what is causing it, but better doing 1 slide from scratch then 79.
Actually, I would really like to know what caused it. For a lot of the courses I design, I use powerpoint as a starting tool. It handles images better than SL does. So there is a chance that this could happen again.
Yes, and for anyone else having similar issues. It was a table that was way off screen and the only way to know it was there was to see it on the selection panel.
This caused the entire PowerPoint file to not import at all in Storyline, even when I tried importing only a single slide. They way I found the culprit was by deleting all the slides except 15 saving the file as a new file (don't want to lose your work) and importing it. It was a process of elimination. Once you get to a set of files that you can't import then start splitting that section up and importing it. It's a slow process, but better than any alternatives.
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Sorry you're running into that error, Jerson! I see you also opened a case, and my teammate Miker is testing your file as we speak! You'll hear back from him shortly. I'll also follow along and post updates here, as needed.
I think it has something to do with the PPT file itself. I was able to import other PPT files with no issues. To make it work I had to copy and paste the elements into a new file. I couldn't copy the slides themselves. This made more work for me, but it's better than having to redo everything in Storyline. So maybe something to do with the theme or color set?
Thanks, Jerson. It sounds like you've tried all kinds of workarounds already--I'll be sure to share what you've done so far with Miker. Rest assured you're in good hands!
I think I found the culprit. There is a slide in the file I sent with a really long table. For some reason, that slide was causing the issue. Even after copying and pasting the elements, importing the slides wouldn't work, even only trying to import a single slide. I started to delete all but the first 15 slides and then it finally imported. I kept doing the deleting the rest of the files except the next 15 slides and so on. It kept working until I got to the slide with the long table. I had to try to import smaller batches when I got there to find out that it was this slide causing all the problems. At first I thought it was the long table, but even after deleting it, it still wouldn't import. I'm not sure what is causing it, but better doing 1 slide from scratch then 79.
Thanks for letting me know you solved it, Jerson! Great detective work. 🕵
I'll let Miker know that you're all set! Feel free to reach out to him or reply to this thread if you have any more questions.
Actually, I would really like to know what caused it. For a lot of the courses I design, I use powerpoint as a starting tool. It handles images better than SL does. So there is a chance that this could happen again.
Hi Jerson,
I see that Miker found the culprit in your file, and he sent you a screen recording of how he fixed it. I hope that was helpful!
Yes, and for anyone else having similar issues. It was a table that was way off screen and the only way to know it was there was to see it on the selection panel.
This caused the entire PowerPoint file to not import at all in Storyline, even when I tried importing only a single slide. They way I found the culprit was by deleting all the slides except 15 saving the file as a new file (don't want to lose your work) and importing it. It was a process of elimination. Once you get to a set of files that you can't import then start splitting that section up and importing it. It's a slow process, but better than any alternatives.
Thanks for sharing your solution, Jerson!
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