Thank you for sharing the file. I went through each slide to see which one was linked to the slide master. When removing slide 1.2, the master was no longer used and could be deleted. See attached file.
You may want to try and recreate that slide and add it back into the original file. It may have been corrupted somehow.
This issue still comes up frequently and having to inspect each slide individually can be time consuming. Is there a feature in the works to easily help locate and identify the slides that are associated with a layout?
i go into the slide master and add coloured shapes for each different slide master - then go into story view and view which ones are applied to which slides. Not ideal but it works for me.
It's a good technique and it's the technique I used before asking this question. Look at the images in the original question above. I created a text box on my Slide Master with large, 72pt red text that says "Find Me" and placed it diagonally to stand out.
In this case, however, it didn't help because the affected slide was corrupted. Consequently, it didn't show the giant-sized "Find Me" text that was part of its Slide Master.
Thank you all for great suggestions. In my case, the sneaky slides were hiding in the Question Bank ;( that I did not even realize had been imported. All is good now!
Does anyone know how to solve this same problem in Quizmaker 360? I have tried the trick of marking the master and ensuring all slides in the quiz are reassigned. At this point I am collecting useless masters that can't be deleted and they are corrupting multiple quizzes. It would take a LOT of work to rebuild them all from scratch. Any ideas?
Hi there Alis! It sounds like something is preventing you from deleting unused slide masters in Quizmaker. We're happy to help you sort it out if you don't mind sharing your .quiz file! You can send it to our team privately here.
The bug that Bob experienced is still occurring in Storyline 360 and it happens almost every time I change the slide layouts, which means I end up with a bunch of master slide layouts that are corrupted and can't be used. Are there any plans to fix this bug? It's incredibly annoying and has obviously been an issue for a number of years.
Sorry this has been such a hassle! I'm having a difficult time replicating this scenario. Are you able to share a Peek of what you'rd noticing on your end?
As you can see in the video, I've changed all the slides in my project to the 'Community learning' layout, but it's still saying that there's 1 slide using the 'NG' layout. I added a big shape to the NG master slide to try to identify which slide is using it, but none of the slides are (as you'll also see in the video). This happens most of the time that I change the layouts, so every project I have has corrupted master slides that I can't get rid of.
It also occurs when copying and pasting slides from other projects and change the layout.
I can see exactly what you referring to! Wow, that is something I haven't seen before.
I would like our Support Engineers to see why this is occurring with Slide Masters. Are you comfortable sharing your file with us? You can share your file with our Support Engineers by using this link.
I have found another fix for this problem for wanting to delete Master Slides. If you have any layers, you will need to apply the layout to each layer. Then that will allow you to delete any Slide Masters you no longer want. I have attached a screen shot as an example.
Hi, Is there a way to delete the master slides & layout that occurs only on a layer? (The stray layouts can only be seen by opening the pop-up layer & select "apply layout" & then the strays are visible.)
I've run into this issue several times where every slide, question and layer is using a master theme I have built. But in my slide master there is a clean layout which says is being used by several slides and I can't get rid of it. A very frustrating bug.
25 Replies
Hello Bob!
Unfortunately you will not be able to delete that master if it is being used. Would you be able to share the file here for us to take a look?
Here it is.
Hello Bob,
Thank you for sharing the file. I went through each slide to see which one was linked to the slide master. When removing slide 1.2, the master was no longer used and could be deleted. See attached file.
You may want to try and recreate that slide and add it back into the original file. It may have been corrupted somehow.
Corruption it is. Thanks for the help and for the reassurance I wasn't going blind (or crazy).
No problem, glad I was able to help. Hopefully you can get that slide re added with no issues.
Let us know if you need anything further!
This issue still comes up frequently and having to inspect each slide individually can be time consuming. Is there a feature in the works to easily help locate and identify the slides that are associated with a layout?
Hi Ediana!
There is not a universal way to check for the slides utilizing a particular layout.
I could certainly understand how that would be helpful, and you are welcome to share your thoughts with our product development team here.
Hi Ediana
i go into the slide master and add coloured shapes for each different slide master - then go into story view and view which ones are applied to which slides. Not ideal but it works for me.
Oh - that's pretty smart Wendy :)
Thanks for popping in to share.
It's a good technique and it's the technique I used before asking this question. Look at the images in the original question above. I created a text box on my Slide Master with large, 72pt red text that says "Find Me" and placed it diagonally to stand out.
In this case, however, it didn't help because the affected slide was corrupted. Consequently, it didn't show the giant-sized "Find Me" text that was part of its Slide Master.
I understand Bob - I think we were hoping it would be the assistance that Ediana was looking for here.
Thank you all for great suggestions. In my case, the sneaky slides were hiding in the Question Bank ;( that I did not even realize had been imported. All is good now!
Very good Ediana :) Glad you were able to get that figured out and thanks for popping back in with an update.
Does anyone know how to solve this same problem in Quizmaker 360? I have tried the trick of marking the master and ensuring all slides in the quiz are reassigned. At this point I am collecting useless masters that can't be deleted and they are corrupting multiple quizzes. It would take a LOT of work to rebuild them all from scratch. Any ideas?
Hi there Alis! It sounds like something is preventing you from deleting unused slide masters in Quizmaker. We're happy to help you sort it out if you don't mind sharing your .quiz file! You can send it to our team privately here.
Hi everyone.
The bug that Bob experienced is still occurring in Storyline 360 and it happens almost every time I change the slide layouts, which means I end up with a bunch of master slide layouts that are corrupted and can't be used. Are there any plans to fix this bug? It's incredibly annoying and has obviously been an issue for a number of years.
Hi!
Sorry this has been such a hassle! I'm having a difficult time replicating this scenario. Are you able to share a Peek of what you'rd noticing on your end?
Hi Lauren.
Here's a link to a Peek screen recording that shows the issue:
https://360.articulate.com/review/content/d2e12811-4efc-43b8-8dff-dfcf5ad8ddc1/review
As you can see in the video, I've changed all the slides in my project to the 'Community learning' layout, but it's still saying that there's 1 slide using the 'NG' layout. I added a big shape to the NG master slide to try to identify which slide is using it, but none of the slides are (as you'll also see in the video). This happens most of the time that I change the layouts, so every project I have has corrupted master slides that I can't get rid of.
It also occurs when copying and pasting slides from other projects and change the layout.
I can see exactly what you referring to! Wow, that is something I haven't seen before.
I would like our Support Engineers to see why this is occurring with Slide Masters. Are you comfortable sharing your file with us? You can share your file with our Support Engineers by using this link.
I'll be following along eager to see the outcome!
I have found another fix for this problem for wanting to delete Master Slides. If you have any layers, you will need to apply the layout to each layer. Then that will allow you to delete any Slide Masters you no longer want. I have attached a screen shot as an example.
Hi Debbie and welcome to E-Learning Heroes 😊
Thanks for popping in and sharing your solution with the community.
Hi, Is there a way to delete the master slides & layout that occurs only on a layer? (The stray layouts can only be seen by opening the pop-up layer & select "apply layout" & then the strays are visible.)
Thanks.
Hi Diane!
You want to delete master slides and layouts on layers, if I understand correctly. Happy to help!
Let me know if this is what you had in mind!
Managing Feedback Masters and Layouts
I've run into this issue several times where every slide, question and layer is using a master theme I have built. But in my slide master there is a clean layout which says is being used by several slides and I can't get rid of it. A very frustrating bug.
This fix worked for me
https://community.articulate.com/discussions/articulate-storyline/found-a-way-to-delete-masters-and-layouts-that-are-grayed-out-even-though-they-are-not-used