Cannot preview when setting trigger "Change state of X when X intersects Y"

Jan 20, 2019

Hi there,

When I set a trigger for shape X to change its state when shape X intersects shape Y, I can no longer preview the slide.  Instead the preview screen goes grey and the grey spinning wheel pops up and the preview doesn't load.  The same happens when I try to publish the slide and view it in Rise.

How can I fix this?


2 Replies
Katie Riggio

Hi there, Oscar. Sorry you're running into that!

I agree with Wendy; the behavior you're describing typically happens when there is a corrupt element on a slide. One way to determine whether that is the issue is to remove the affected slide's objects one by one.

Let us know if you need a hand! With your permission, we'll have a look at your .story file and will delete it once we nail down the culprit. You can share it publicly here, or share it privately with our Support team here.

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