I am working on editing an existing storyline and anytime I try to edit the text to speech verbiage, I get the error "Unable to connect. Check your internet" If I open a blank storyline I have no issues. Why can't I edit my existing story text to speech. I don't want to have to recreate 30 some slides into another new storyline causing countless hours of re-work.
So sorry for the trouble this is causing! We've identified an outage with one of our service providers, and in addition to intermittent errors uploading content, we're seeing errors with trial sign-ups and Storyline 360 Text-to-Speech.
I'll be sure to update this discussion when this outage is resolved.
As promised, I'm reporting back to share that all services are operational! You can now use text-to-speech in Storyline 360.
Please don't hesitate to reach out if you run into any issues. Thank you so much for being patient with us as we worked with our provider to resolve this issue.
2 Replies
Hello Paul!
So sorry for the trouble this is causing! We've identified an outage with one of our service providers, and in addition to intermittent errors uploading content, we're seeing errors with trial sign-ups and Storyline 360 Text-to-Speech.
I'll be sure to update this discussion when this outage is resolved.
You can also subscribe to updates at https://www.articulatestatus.com/
Hi Paul!
As promised, I'm reporting back to share that all services are operational! You can now use text-to-speech in Storyline 360.
Please don't hesitate to reach out if you run into any issues. Thank you so much for being patient with us as we worked with our provider to resolve this issue.