Character missing Mar 05, 2016 By Kathy Currey Hi, Please help. For some weird reason my characters have disappeared. I still have Atsumi, but she is the only one. I got them as a freebie when I bought Articulate Storyline. Thanks. Kathy
Amir Madani 8 years ago03/05/16 at 6:02 pm (UTC) hi i think it can be solved by reinstalling your articulate. maybe is a kind of macro or something which is not installed correctly.
Kathy Currey Author 8 years ago03/05/16 at 7:15 pm (UTC) Hi Amir, Thanks - I tried that, but it still won't let me install the character bundle.
Leslie McKerchie Staff 8 years ago03/07/16 at 2:37 pm (UTC) Hi Kathy! Our support team here will be able to assist you with this issue.
Leslie McKerchie Staff 8 years ago03/07/16 at 2:39 pm (UTC) Just saw your subsequent post here. Glad you are back to good!
4 Replies
hi
i think it can be solved by reinstalling your articulate.
maybe is a kind of macro or something which is not installed correctly.
Hi Amir,
Thanks - I tried that, but it still won't let me install the character bundle.
Hi Kathy!
Our support team here will be able to assist you with this issue.
Just saw your subsequent post here. Glad you are back to good!
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