Checkbox/Button Name Changing While Using Screen Reader

Feb 23, 2023

When using a screen reader like JAWS and selecting a checkbox or radio, the name changes to something that no longer describes the feature. Ex.Question #5 button changing to just button 5. Has anyone else experienced this issue? 

1 Reply
Jose Tansengco

Hello Maxie, 

Thanks for reaching out! 

I'm not seeing the same thing on my end when I test radio buttons with NVDA. When I navigate to a radio button with a screen reader active, this is what is narrated back to me: 

"<text in radio button> radio button, checked, <number of radio button> / <total number of radio buttons>"

Since our testing results are different, would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!