Clearing "Resume where you left off"
Jan 18, 2023
My organization creates some e-learning which learners take and then must "refresh" on every year. Sometimes the refresher course is different from the initial one and sometimes it isn't. Either way, though, the "Resume where you left off" creates an issue for us. Let's say I take the course today and complete it. Then, next year, I need to refresh by taking it again. When I go to take it this second time, I'm asked if I want to resume where I left off. If I answer yes--BAM--I'm taken right to the end of the course, which could be sort of confusing to someone who hasn't taken the course for a year.
I'm posting to ask if there is a way to clear the cookie (if that's what this feature uses) or otherwise reset the "where you left off" page back to the start so that after someone COMPLETES a course for the first time, a button on the last slide can reset the "where you left off page" back to the start of the course so that next year, the learner either won't be asked if he or she wants to resume or if asked, the course will resume from the start rather than the end.
Does that make sense?
If so, and if it's possible, how do I do it?