When I play my storyline 3 file, the closed captioning icon does not appear. I have the Captions Control checked in Player Properties. I also inserted a video and .sbv file with the same name that I created using YouTube's functionality. When I Preview the slide with the video and caption file, the Caption Icon does not appear. I tried creating a new file and tried it again and it is still not working. Can you think of why the Closed Caption Icon does not appear?