Closed Captions Disappear at End of Timeline
Feb 12, 2018
In Storyline 3, I've encountered an issue where the Closed Captions disappear right before the end of the slide, even though they appear to last until the end of the timeline in Closed Captions editing mode.
This particular slide has a video with sound up until the end when there is a message in text only. FYI: the text is embedded in the video, so even though it's silent there is a placeholder on the video timeline for when the text appears.
In the translated versions of our course, we're using the captions to translate the video and translate the onscreen text. When the text disappears right before the end of the slide, it's too fast for people to read the translations.
I experimented with using a captions shape with text instead of the built-in closed captions editor for the captions at the end of the slide, but when the video timeline and slide timeline get out of sync the captions shape/text can show up at a different time than intended.
Please let me know if anyone has suggestions.
P.S.: While I'd rather not post the Storyline project file online since the project hasn't been officially launched yet, I think it would be OK to share with Articulate staff via private e-mail if they need to look at the project file itself.