Closed captions editor does not contain enough boxes

May 05, 2022

Hi guys, 

I am facing the problem when I do not have enough boxes to insert captions. 

In the screenshot, you can see that at the end the audio track continues. However, the last box for captions is missing. This happens on several slides.

I am using the following Storyline version: 3.58.26627.0. The audio format is mp3.

 

2 Replies
Joseph Francis

This has happened for me when the out-point for the last caption is "past" the end of the audio/video file. In that case, I either re-edit the caption file, making sure the out-point for the last caption is less than the length of the file, or I open the caption file, copy the last block of text, create a new caption block in the caption editor, and paste the block of text in.