Thanks for including that screenshot, Daile! Sorry you're running into some color trouble after publishing. I'm happy to lend a hand, and have a few questions to start:
What product and version are you using?
Can you share more detail of where your course is hosted and what browser you're using?
Are you able to share your .story file below, or privately with me here? I'd love to dig in and publish the course in several environments.
What authoring tool did you create this course in? Are you able to share a copy of the file with us prior to the published version so that we can take a look?
Also, can you let me know what browsers and/or devices you're viewing this on?
I did some digging and could not find any reported issues that match your environment, so we'll still need your help. Could you tell me a bit more about your project?
Did you publish the course for Web, LMS, or something else?
Do you notice any color discrepancies with other browsers, or is it limited to Chrome?
This is truly the perfect opportunity to do some testing with your file to help us nail down the culprit. Here's that link to share it privately; I'll test it out and let you know what I find as quickly as possible. ☺️
4 Replies
Thanks for including that screenshot, Daile! Sorry you're running into some color trouble after publishing. I'm happy to lend a hand, and have a few questions to start:
I'll be here!
Hi Daile,
What authoring tool did you create this course in? Are you able to share a copy of the file with us prior to the published version so that we can take a look?
Also, can you let me know what browsers and/or devices you're viewing this on?
Hi guys! I'm using STL3 and my browser is Google Chrome
Thanks for the extra detail, Daile!
I did some digging and could not find any reported issues that match your environment, so we'll still need your help. Could you tell me a bit more about your project?
We’ll help you get through this!
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