Je rencontre actuellement un problème de connexion.
J'ouvre mon projet et 2 / 3 minutes après il me demande de me connecter à Articulate. Or je suis connecté ! je ne peux plus rien faire car dans ce cas, il est impossible de travailler sur storyline !
I'm sorry to hear you're having connection issues! This is usually solved by opening up the required ports. The domains listed in the article below must be accessible on port 443 for Articulate 360 apps and services to work properly:
I recommend reaching out to your network administrator to assist with opening up the ports. If this doesn't improve things, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
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Hi Jérémy,
I'm sorry to hear you're having connection issues! This is usually solved by opening up the required ports. The domains listed in the article below must be accessible on port 443 for Articulate 360 apps and services to work properly:
I recommend reaching out to your network administrator to assist with opening up the ports. If this doesn't improve things, could I have you connect with us in a case so we can determine what's happening? We'll reach out soon after we hear from you!
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