I'm finding that when users go through my e-learning modules, close down and re-open the module, they usually can return back to where they left off except when they have answered a graded question.
How to change this so that they can resume where they left despite when answering a question?
Happy to help! To narrow down what the cause might be, let's review the setup for your Slide Properties and the Player Properties.
For the Slide Properties, Storyline lets you decide how objects behave when learners revisit the same slide later. If the slide is set to Resume saved state, this lets learners pick up where they left off if they return to the same slide later. This guide provides more details on Slide Properties.
With the Player Properties, this allows you to control how learners experience your course when they view it more than once. You will want to check to see if the Prompt to Resume or Always Resume option is selected. This guide provides more details on the Resume Behavior in Storyline.
If those settings do appear to be in place and you continue to hit this snag, please let us know!
Thanks for your reply. Does the individual slide properties affect the resume location for the user? For example, if user closed the e-learning on slide 25, will they resume from the exact slide?
Happy to help clarify! The individual slide properties will not affect the player resume options.
In your example, if you chose the Prompt to Resume option in the player and the user closes the course on slide 25, they will return to slide 25 when they re-open the course as long as they choose to resume.
The slide properties only determine if that individual slide will replay again if the user revisits the slide, or if it stays how they left it. In this case, if slide 25 has a resumed saved state, then the user will not need to start the slide from the beginning. Hope this helps!
5 Replies
Hi Clement,
Happy to help! To narrow down what the cause might be, let's review the setup for your Slide Properties and the Player Properties.
If those settings do appear to be in place and you continue to hit this snag, please let us know!
Hi Vincent,
Thanks for your reply. Does the individual slide properties affect the resume location for the user? For example, if user closed the e-learning on slide 25, will they resume from the exact slide?
My player property is set to prompt to resume.
Regards,
Clem
Hi Clement,
Happy to help clarify! The individual slide properties will not affect the player resume options.
In your example, if you chose the Prompt to Resume option in the player and the user closes the course on slide 25, they will return to slide 25 when they re-open the course as long as they choose to resume.
The slide properties only determine if that individual slide will replay again if the user revisits the slide, or if it stays how they left it. In this case, if slide 25 has a resumed saved state, then the user will not need to start the slide from the beginning. Hope this helps!
Ren or Vincent -- is it true that the default is set to "Prompt to resume" in the Player?
Hi Ann,
That's correct! Anytime you open a blank file and review your settings, the player will always default to Prompt to Resume.
You can read more about changing the resume behavior below.
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