11 Replies
curlyQT Joy

Here it is, although I have to say that I can't replicate the problem myself. This is happening on our SkillPort LMS to various people within our organization but not to me specifically. It's happening within the knowledge checks in this course and I just got a report that it's happening in a different course that is set up the same way.

Thanks for taking a look!

Joanna Kurpiewska

Hi

I found one issue within your quizzes, although I'm not sure if it's the reason occuring on your LMS.

It's slide 3.4. There are 4 possible answers to choose: convergence, 24x7 demand, budget pressure and lack of technology. On the slide correct are:

convergence,

24x7 demand,

budget pressure.

But your incorrect feedback layer says the right answers are: convergence, 24x7 demand and lack of technology. It's not consistent. Try to fix it and see if everything works. I suggest also to double check all the questions once again both in the assessment and between content slides.

I hope it helps

Pete Herman

Same thing for me with a couple of exceptions - first, it is happening for me even prior to uploading to LMS.  One symptom- I notice that the answer the learner selected does not show for the items that have the inappropriate incorrect bar at the bottom.  I don't know how to rectify this.

Leslie McKerchie

Thanks again Pete for explaining what was going on. Let's try this one:

https://cloud.scorm.com/sc/InvitationConfirmEmail?publicInvitationId=40808b5a-a1ac-4377-89e6-da1397d620e1

From Question 3 on, you had the slide properties set to re-set to initial state instead of resume saved state and this was causing your issue upon review.

I've attached your updated file.

Pete Herman

Totally worked - thanks so much for the fast response!

Pete

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