Close course button doesn't work
Nov 30, 2016
Hey guys,
I am working on a course to publish to my LMS. On the last slide I have a close button for the student to close out the current window and return to their course listings in the LMS. My issue is that this button isn't working, I have tried the suggestions I found on your site and they didn't work. I put what I tried below:
Learning Management Systems
When publishing for LMS, be sure to test your content in your LMS. If you view a course that was published for LMS on your local hard drive, the Exit course trigger won't work.
If the Exit course trigger still doesn't work after uploading the course to your LMS, try the following:
It's strongly recommended that you create a backup of the Configuration.js file prior to modifying it as described below.
Locate the Configuration.js in the following directory, depending on your version of Windows:32-bit Windows: C:\Program Files\Articulate\Articulate Storyline\Content\lms
64-bit Windows: C:\Program Files (x86)\Articulate\Articulate Storyline\Content\lms
Open the Configuration.js file in a text editor, such as Notepad.
Change this line: var EXIT_BEHAVIOR = “SCORM_RECOMMENDED”;
To: var EXIT_BEHAVIOR = “ALWAYS_CLOSE”;
Republish your course.
If it still doesn't work, try changing the line in step 3 to: var EXIT_BEHAVIOR = “ALWAYS_CLOSE_TOP”;
I have a trigger with java script on the last button the closeFrame()
I am not sure if this is just something that isn't possible now for if I am missing something? I have tried this in a couple different browsers with the same issue
I have attached my published zip file if needed.
Thank you.
10 Replies
I cannot get the file to attach
Hi Melissa!
Sorry to hear you were not able to get the file to attach.
Curious if you are able to replicate this issue in SCORM Cloud or is it limited to your LMS?
If you are able to replicate and still need us to take a look, you are welcome to share here.
Hi Leslie,
It worked in SCORM Cloud fine but I believe because it pops up in a new window. Is this the only way the function will work? In my LMS the project pops up in the same window.
Yes, that is the recommendation Melissa. Check out this documentation.
By any chance, are you using a Saba LMS? I just finished testing Windows 10 and the new Edge browser and using the course's exit button it will freeze. When using Windows 10 with Internet Explorer 11, it closes out just fine.
No I am not. For me i t seems to be happening in all browsers. I have the people at our LMS looking into it. Thanks for the help though.
Anyone have a work around for it you are denied access to updating the program file?
The published file, or Storyline itself?
Storyline itself. My work around now is to edit it in the published file.
In publishing to the web, I've had this problem, and I have had some luck publishing to open in a new window. I don't like the extra launch window that is left around, but the course does close.
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