Could not select answers after the second attempt

Dec 13, 2019

Hi,

I created a new project consisting of multiple quizzes for each chapter. While uploading in the SCORM cloud, I found a glitch where I could not click on any radio buttons to select the answers on the condition where users failed more than two times. After failing the first attempt, I could retake the quiz and select answers. When I failed again and tried to retake, I could not select anything.  There is no layer in the quiz slide and the reset trigger is above the jump trigger as attached. Any fixes?

6 Replies
Vincent Scoma

Hi Thanapon,

Thank you for reaching out! 

Do the quiz questions happen to have a number of attempts set? If there is, then that would prevent you from re-taking those questions. You can check on this setting in Storyline by: 

  • Opening the question slide in Slide View
  • From there, click on the Design Tab on the top right
  • Then review the settings for that quiz question under Scoring

Please keep us updated! We are happy to help! 

Natthaphon Boonsawang

Hi Najam,

Thank you. We intentionally not want to give feedback. We only want them to answers all questions first then showing the result slide where there are three layers. One being pass when they got more 80%; Next being Almost when they achieve 50-79% with options to review and restart the test; Last being Failed when they got lower than 50%. If they did not pass 80%, they should be able to retake the test. 

Please advise.

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