Could not sync with Articulate 360

Jul 07, 2020


I got an error-message when working with animations on objects and icons.

When I run a diagnostics, this is what I got:

How can I fix this?

6 Replies
Ren Gomez

Hi Roel,

I'm sorry to hear you're running into this as well! It looks like we haven't nailed down a specific cause of this error, but a first step you can take is to have your IT team check that all network endpoints have been allowed:

If you're still running into issues after this, connect with a support engineer, and they'll lend you a hand in nailing down the culprit!

This discussion is closed. You can start a new discussion or contact Articulate Support.