Course duration is not working

Hi,

The duration of course in Storyline 2 is not showing the "estimated" time the course should be.  It is set to 'Calculate automatically' and the cell beside it is greyed out and it says it the couse is only 8 minutes long, however, I know for a fact that the course is much longer than that, based on the timeline of the numerous slides I currently have on my course. 

14 Replies
Leslie McKerchie

Hi Marcela!

Currently, the duration of an Articulate Storyline course only appears in the Articulate Mobile Player app. If you'd like to display the duration in the Flash or HTML5 output, please submit a feature request to our development team.

To specify the duration for your Storyline project:

  1. Go to the Home tab on the ribbon and click Publish.
  2. Click the ellipsis (…) button beside the Title field.
  3. Enter the Duration for your course on the Project Info window.

Also please note that replying to the forums via e-mail attaches your signature. You are welcome to pop in and edit if needed.

Marcela Garreton

I don't know if I agree with your reply Leslie because before, this feature was working.

After clicking the ellipsis,  if the duration field was set to "calculate automatically", the time did use to appear, more or less accurately (based on all slide/layer duration).  Something has happened that has disabled this feature.

Marcela Garreton

In any of my other courses that I have created since the one I sent do not show an estimated time, they are showing 6 minutes or 8 minutes and don't change, regardless of the amount of slides that I have with timelines that I know are much longer than the 6 or 8 minutes.  So that's right, the number is not changing.   

Leslie McKerchie

Hi Marcela! If you are seeing the issue across projects, I'd advise a repair of your software.

Please be sure that you are on the latest update for Storyline 2, which is now Update 10. An update will also repair the software, but if you are on the latest update, click this link to follow the repair instructions.

Leslie McKerchie

Hello Brandon - I'm not sure if Marcela is still subscribed here, but hopefully she will be able to chime in and provide an update. Otherwise, I'd advise the same as above with the latest update and/or repair of your software. Interesting that it is not happening to a co-worker, which probably means it's not the project.

Stoo Potts

At first I thought I was experiencing the same issue. I had a file with 96 slides and the duration said "about 7 minutes". That seemed way too short of a time for a file this size. Then it occurred to me that Storyline must just be adding the set timeline of each slide to calculate the duration. When I checked my slide timelines in the file, I found that the majority of them were set at three to five seconds each. I added them all up manually and divided the number by 60. Sure enough, the total was 7 minutes, just as Storyline calculated!