Course not reporting correctly to Kallidus

Hi Gary,

The best way to help determine if it's a content issue vs. an LMS issue is to test the course at SCORM Cloud which is an industry standard for testing LMS content. You can also review the troubleshooting steps here in regards to troubleshooting issues with your LMS. 

Thanks Ashley, replicated the issue in Scorm Cloud, so it appears to be a content issue, but we are still none the wiser as to what's causing it in our content

We've looked at all the publish settings etc and cat see what could cause this

its reporting from a single results slide and from quiz result with a pass mark of 80% and works fine for single attempts. It's when someone clicks the retry quiz button that something is going wrong, but that only has 2 triggers, one to reset the results slide and one to jump to start of quiz

very perplexing

Hi Gary,

If the odd behavior is continuing to occur at SCORM Cloud, we're happy to take a look at it. You can share the .story file here with us or send it along to me privately here. 

Ashley I have sent the file through to have a look at

Thanks

Gary

Thanks Gary - and we'll take  alook and respond to you through the case instead of here in the forums. 

Hey any chance you can let us know what the issue was? we look to be having a very similar one?

Hi Sara, 

You may find that a course is marked Passed or Completed in your learning management system (LMS) on a learner's second quiz attempt even if they don't actually pass or complete the quiz.

This issue was corrected in Update 5 for Articulate Storyline 2, and we're currently on Update 9. Do you know what update you're using?  To take advantage of the new features and fixes, install the latest version from the link in your product confirmation email or download it here, then republish your course.