Course with branching consistently passing for some testers and consistently failing for others
May 15, 2021
I have created a course in Storyline 360 with two branches for three user audiences. I have two versions - one with triggers on the Exit button to first Complete course, then Exit course, and a second with the completion % set to 25% and the Exit button triggers only Exit course. The LMS is Oracle Team Cloude 21A (expected upgrade to 21B by 5/21/2021). We have five testers testing different scenarios in which a user completes both branches, branch 1 only, branch 2 only, or no branches. 3 testers pass every scenario they test (the course completes in the LMA). 2 testers fail every scenario they test. The 2 testers that fail have passed other courses in which there is no branching and completion % was set to 100%.
The course has open navigation, there is no test, and users can choose what content they view. We just want a simple, foolproof way to ensure completion in the LMS.
Does anyone have any ideas as to what might be happening and how we should proceed from here?
1 Reply
Hi, Nancy,
I don't know why you're using a % score for completion when there's no test. (Or perhaps I'm misunderstanding your explanation.)
Here's what I'd do: At the end of each branch, include a slide with two buttons:
If they don't have to view either branch, put the completion trigger on the first slide of the course (or another early slide). Or just track completion via # of slides viewed, and set the # to 1 (or however many linear slides they must view).