Creating Quiz ??? and Branch To Freezes My Screen

Jan 29, 2021

As I'm working in SL3 and creating a quiz question, I'm instructing my slide to jump to the next and my entire program freezes up on me. I can't click on anything so I end up having to End Task to close it out. Anyone else run into this? Thank you for the help! 

1 Reply
Lauren Connelly

Hello Katie!

Oh no, this doesn't sound right! I haven't seen any recent issues with others not able to add a quiz questions without Storyline 3 freezing. 

First, I'd recommend repairing Storyline 3:

  1. Go to the control panel on your computer and uninstall Storyline 3.
  2. Reboot your computer.
  3. Download and install the latest Storyline 3 update.
  4. Reboot your computer again and test Storyline.

If this doesn't do the trick, I'd like our Support Engineers to step in. Please use this link to connect with a Support Engineer. We'll let you know as soon as we see that you've submitted a case and will reply with our findings shortly after.