I upgraded to the latest version of SL. After that, there was a significant delay between keystrokes and text appearing when working in the Notes pane. I tested this in multiple projects and got the same behavior.
It sounds like you are running into some input delay when typing text into the Notes Panel of your Storyline 360 course. Sorry to hear that, but I'd be happy to help you troubleshoot the issue!
Testing it out on my end (Storyline version 3.75.30269.0), I was not experiencing any lag or input delay when typing text into the Notes Panel. Everything was working as it should!
I just had a couple of clarifying questions to help me get a better idea of your setup:
I'm seeing this behavior in existing projects. I haven't tried creating a new one. Rather than try to monkey around, I just rolled back to the previous version and things seem ok.
Thanks for the feedback and sharing the workaround steps you've implemented so far!
I would like our support engineers to look into what could be causing the input delay you are experiencing, so I went ahead and opened a support case on your behalf.
They should be getting in touch with you shortly! We'll continue this conversation over in your support case!
5 Replies
Hey Dan,
How are you doing?
Curious - are you seeing this in existing projects or when you are creating new projects?
Hi Dan!
It sounds like you are running into some input delay when typing text into the Notes Panel of your Storyline 360 course. Sorry to hear that, but I'd be happy to help you troubleshoot the issue!
Testing it out on my end (Storyline version 3.75.30269.0), I was not experiencing any lag or input delay when typing text into the Notes Panel. Everything was working as it should!
I just had a couple of clarifying questions to help me get a better idea of your setup:
Thanks for reaching out! Looking forward to hearing from you!
Hey, Ron, how goes it?
I'm seeing this behavior in existing projects. I haven't tried creating a new one. Rather than try to monkey around, I just rolled back to the previous version and things seem ok.
Steven-
I am working locally, always do.
I decided to roll back to the previous version and that's fixed things for me.
Hi Dan!
Thanks for the feedback and sharing the workaround steps you've implemented so far!
I would like our support engineers to look into what could be causing the input delay you are experiencing, so I went ahead and opened a support case on your behalf.
They should be getting in touch with you shortly! We'll continue this conversation over in your support case!