Drag and Drop SLide Hanging Up

Jun 17, 2020

Hello everyone,

I have a slide (1.6) that will not move to the next slide after the interaction is submitted.  I have tried everything I can think of with no luck.  Anyone willing to take a look?

3 Replies
Tracy Parish

Ok, this is silly (and I mean silly that it even occurs as an error), but on slide 1.7 you have a question with the final spot blank (no answer choice).  Delete that and 1.6 moves to 1.7 without issue.  For some reason, that blank answer makes the slide register as an error and never stops trying to load.

Tracy Parish

What I did to troubleshoot (if this happens to help anyone):

  • looked for broken and/or extra triggers/links
  • took out the audio on 1.6
  • forced the slide to jump to 1.7 instead of just next
  • checked the slide and feedback masters for "rogue triggers"
  • changed the player from modern to classic
  • duplicated slide 1.7 to see if the error still occurred
  • started removing objects off of the 1.7 copy to see which one was causing the error

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