I am using a numeric data entry text box to change the state of some text, based on the number I enter. The correct number is 3400 and anything else is incorrect. The problem that I am encountering is when I try to enter the number if I'm working off my iPad. It seems to work fine when I run it on my desktop (and probably on my laptod) however the numbers do not appear in the box when I try this exercise from the iPad. Also, it seems that I'm restricted to Open Sans 13 (green) font.
Hi, Robert -- Sorry to hear you are having difficulties! Would it be possible for you to share your file so that we are able to do some testing for you on our end to see if we experience the same behavior?
Where are you testing the published output on your iPad? Are you viewing it in the mobile player or Safari? When you enter the numbers on your iPad they just don't appear but do they actually process and you can submit it? If you'd like for us to take a look you could share the .story file here with us. Also, the Open Sans is the default font in Storyline and custom fonts aren't supported for variables or text entry.
I don't seem to be able to attach a sample of my problem for you to view. What's happening is this:
When using a desktop/laptop, I am able to enter a number into a text box and change the stat of some text depending on the number I enter. If I enter 3400 The text reads "CORRECT", if I enter any other number it reads "The correct number is 3400".
The SCORM package is uploaded to Saba Cloud where students can take the course. When a user tries to enter a number into the text box, nothing appears and sonsequently the next button doesn't work because I have a condition which requires a numeric entry in the text box before the next button works.
Robert Knight
e-Learning Consultant
Air Canada Flight Operations Training
2025 Logistics Dr.
Mississauga Ont. Canada L5S 1Z9
Phone (905) 676-2300
Hi, Robert -- Sorry to hear you seem to be having difficulties sharing your file, but I think I may be able to help. It looks like you have replied via email, and as such, your attachment will not come through to be accessible here in the thread. If you click on this link to be taken to the thread itself, you would then be able to use the ADD ATTACHMENT button in the bottom left corner of the reply box, and you could browse for your file from there. Please also note that when you reply via email, the details contained in your signature are visible publicly in the thread, so you are welcome to use the EDIT button beneath your post to remove that info if you wish.
One other thing I wanted to ask is if you have had the opportunity to test your published output in the SCORM Cloud, as that environment is the industry standard for LMS testing. If you do not encounter the same behavior you are seeing in Saba, you may want to reach out to your LMS provider directly for additional assistance
Here is the example which I have tested on SCORM Cloud and it works fine (on my desktop). The problem is on my iPad and I don't see any APP for SCORM Cloud.
Hi, Robert -- Thanks so much for your response, but it looks like you've provided the published output folder. My apologies for not being more clear, but I was actually hoping I may be able to check out your .story (or source file itself), so I can publish on my machine and run some testing from there.
Please send it along when you have a chance and we'll be happy to take a peek! :)
6 Replies
Hi, Robert -- Sorry to hear you are having difficulties! Would it be possible for you to share your file so that we are able to do some testing for you on our end to see if we experience the same behavior?
Hi Robert,
Where are you testing the published output on your iPad? Are you viewing it in the mobile player or Safari? When you enter the numbers on your iPad they just don't appear but do they actually process and you can submit it? If you'd like for us to take a look you could share the .story file here with us. Also, the Open Sans is the default font in Storyline and custom fonts aren't supported for variables or text entry.
I don't seem to be able to attach a sample of my problem for you to view. What's happening is this:
When using a desktop/laptop, I am able to enter a number into a text box and change the stat of some text depending on the number I enter. If I enter 3400 The text reads "CORRECT", if I enter any other number it reads "The correct number is 3400".
The SCORM package is uploaded to Saba Cloud where students can take the course. When a user tries to enter a number into the text box, nothing appears and sonsequently the next button doesn't work because I have a condition which requires a numeric entry in the text box before the next button works.
Robert Knight
e-Learning Consultant
Air Canada Flight Operations Training
2025 Logistics Dr.
Mississauga Ont. Canada L5S 1Z9
Phone (905) 676-2300
Hi, Robert -- Sorry to hear you seem to be having difficulties sharing your file, but I think I may be able to help. It looks like you have replied via email, and as such, your attachment will not come through to be accessible here in the thread. If you click on this link to be taken to the thread itself, you would then be able to use the ADD ATTACHMENT button in the bottom left corner of the reply box, and you could browse for your file from there. Please also note that when you reply via email, the details contained in your signature are visible publicly in the thread, so you are welcome to use the EDIT button beneath your post to remove that info if you wish.
One other thing I wanted to ask is if you have had the opportunity to test your published output in the SCORM Cloud, as that environment is the industry standard for LMS testing. If you do not encounter the same behavior you are seeing in Saba, you may want to reach out to your LMS provider directly for additional assistance
Here is the example which I have tested on SCORM Cloud and it works fine (on my desktop). The problem is on my iPad and I don't see any APP for SCORM Cloud.
Hi, Robert -- Thanks so much for your response, but it looks like you've provided the published output folder. My apologies for not being more clear, but I was actually hoping I may be able to check out your .story (or source file itself), so I can publish on my machine and run some testing from there.
Please send it along when you have a chance and we'll be happy to take a peek! :)
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