ERROR: Could not load the file 'story_content/data.swf'

Jun 17, 2012

help-- getting this when I publish my Storyline survey locally and to Articulate Online

18 Replies
Leslie McKerchie

Hi Amal!

This thread is a bit dated. Please be sure that you are following the instructions below.

If you view an Articulate Storyline course on your local hard drive (or send it to someone else to view on their local hard drive), you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features to fail. To properly test your published content and share it with others, upload it to the environment for which it was published. See this article for details.

Helen Bauserman

I am having the same issue with uploading to my LMS. I am attempting to include a pdf of a course handout when the user clicks on a download link. I am getting an error when I attempt to open my link to the pdf as follows. I load the file using presentation_content. The handout does load to "Resources" but this is not what I want the course to do. I want them to access it by use of the download button. Any ideas?

Not Found
The requested URL /shared/parsonbrinker/course/TEST-DS-DR-INSP-RB/presentation_content/external_files/Inspecting Roads & Bridges.pdf was not found on this server.

Apache/2.2.15 (CentOS) Server at Port 443

Christie Pollick

And may I ask if you are experiencing the same behavior when you test your course via the SCORM Cloud, as it is the industry standard environment for LMS testing? If so and issues persist, I would recommend that you use this form to connect with our Support Engineers for additional analysis of what may be causing the issues you are experiencing. 

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