Error when publishing or viewing a scene
Nov 09, 2023
Hello
I am receiving this error message when trying to publish or view a scene.
<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId>aid|d42b9506-fd92-484e-9047-ef88cbfa449b</UserId>
<HardwareId>DM5CS-3A31S-9NU4U-UVT3D</HardwareId>
<Message>Parameter is not valid.</Message>
<StackTrace> at void System.Drawing.Drawing2D.GraphicsPath.AddCurve(PointF[] points)
at GraphicsPath Articulate.Design.Shapes.MotionPaths.CustomMotionPath.GetPath(RectangleF bounds)
at string Articulate.Design.Shapes.MotionPaths.MotionPath.get_Vml()
at new Articulate.Design.Animations.MotionPathAnimation(IMotionPath motionPath)
at IAnimation Articulate.Design.Shapes.MotionPaths.MotionPath.Articulate.Design.Shapes.MotionPaths.IMotionPath.CreateAnimation(string id)
at void Articulate.Design.Shape.AddMotionPaths(bwStageObject stageObject)
at void Articulate.Design.Shape.Articulate.Player.IPlayerShape.AddAnimations(IPlayerService service, bwStageObject stageObj)
at void Articulate.Player.PlayerContentPublisher.WriteShapes(IEnumerable<IPlayerShape> shapes, bwSlideBase slideobj)
at bwSlide Articulate.Player.PlayerContentPublisher.CreateSlideObject(IPlayerSlide slide, bwISlideContainer sceneobj)
at void Articulate.Player.PlayerContentPublisher.CreateBridgewaterSlide(PlayerWriterSettings settings, IPlayerSlide slide, bwISlideContainer sceneobj)
at bool Articulate.Player.PlayerContentPublisher.CreateContentScenes(PlayerWriterSettings settings, IPlayerContentProvider contentProvider)
at bwContent Articulate.Player.PlayerWriter.WriteContent(IPlayerContentProvider contentProvider)
at bool Articulate.Player.PlayerWriter.Write(IPlayerContentProvider contentProvider)
at bool Articulate.Design.Publish.PublishWorker.PerformPublish()
at void Articulate.Design.Publish.TargetContext+PublishBackgroundWorker.OnDoWork(DoWorkEventArgs e)
at void Articulate.ComponentModel.STABackgroundWorker.WorkerThreadStart(object argument)</StackTrace>
</ErrorReport>
1 Reply
Hi Charlotte,
Sorry to hear that you ran into this snag.
A publishing/previewing error usually indicates the presence of corrupted data in your project file. If you're already working locally when attempting to publish/preview your course, try importing the slides of your course over to a new project file to see if this helps fix the issue.
If you are still unable to view your course, please share a copy of your project file here or in private by opening a support case so we can try and fix the file for you. We'll delete it when we're done testing!