Error when publishing to Success Factors LMS
By
Tom Seguin
Hi everyone,
My organization is implementing the Success Factors LMS. I have created courses in Storyline 3. When we try to publish the courses to the LMS we get the following message:
The parser could not validate the SCORM Import file due to the following reason(s). Proceeding with the import may incompletely import the file, or the file itself may be corrupt. You may choose to continue with the import at your own risk.
Error on line 2: cvc-elt.1: Cannot find the declaration of element 'manifest'.
Not sure if I am posting this in correct group. Can anyone help?
8 Replies
Hi Tim,
Thanks for reaching out and letting us know the error you are running into when uploading your file.
Are you able to recreate this error if you upload the file to SCORM Cloud or is the issue limited to your LMS?
Be sure that you are zipping the content from the Publish Successful window prior to uploading.
I've also seen a previous conversation here that may offer some helpful tips for your environment.
Hi Leslie,
Our LMS admin did run it through SCORM Cloud and it worked fine. The problem seems to be specifically with our LMS.
I’ll check that thread.
Thanks
Tom
Has anyone been able to come up with a true solution to this? We have a client who uses Success Factors and we have published in 2004 2nd edition and 4th edition. They are receiving the same errors as mentioned above and a new one "SCORM 2004 content package contains sequencing and navigation rules. It cannot be added to the item as the item can only contain one set of sequencing and navigation rules."
Has it been determined what version of SCORM works best with Success Factors?
I checked the other threads and their solutions have not worked :(
Hey there, Tara!
While I don't have much experience with Success Factors, I'm happy to rule out any issues on Storyline's end that could be causing those errors.
First, what version of Storyline are you using?
imsmanifest.xml
file in the SCORM 2004 output had an HTML-encoded line feed character—

—that caused an error (like the 'The parser could not validate' one) in some LMSs.imsmanifest.xml
file and replacing the

character with a line feed.I haven't seen the other error before, though. Have you had a chance to connect with the LMS team for their insight? With your permission, we'd love to help test in another LMS environment like SCORM Cloud. Just give us a shout; we'll be right here!
This happens with Quizmaker 360, too, current version as of today.
Hi, Veljko. Thanks for bringing this to our attention!
I'm unable to recreate the


issue in a test Quizmaker 360 (Build 5.24.20480.0) LMS package–here's a short recording of my test–so I'll need your help.Are you comfortable with sharing your .quiz file for testing? That way, I can publish the course on my end and verify whether that bug is affecting your file. You can share it publicly here or privately by using this upload link. I'll delete it after taking a thorough look!
Uploaded to your private link. Created with Quizmaker Build 5.24.20480.0
Thank you for sharing your quiz with me, Veljko! I'll be in touch with my findings and next steps in our case soon.