errors with the latest storyline update (right click / text entry)
Aug 27, 2015
Hi, so I'm wondering if somebody can come up with a work around for my issues before I have to call IT and ask them to downgrade my storyline back to update 4 again.
This is the problem:
My course needs to be able to allow the user to use the right click trigger to work through this software simulation. This trigger is broken in the latest update unless I publish for only HTML5 output. This was my plan anyway so I didn't think this would be an issue.
My course also needs to allow the user to enter text, which in the latest update is bugged so that in HTML5 output the text entry auto submits before the learner is done typing. I attached a video demonstrating this. The link has a solution but I don't really understand it since you cant separate the text entry field and its "update when loses focus" trigger...
So either I cant let the user right click or I cant have the learner enter in a text entry field, how do I get around this?
5 Replies
Hi Jackson,
I'd agree with Matthew on both counts - as that article you linked to is for Storyline 1, and the right click trigger is broken in the latest update of Storyline 2. If you'd prefer you can reach out to our Support engineers here.
Is there any update on this issue? I am also finding that my text is auto submitting after the learner types two characters.
Also, on an iphone, the learner can not see what they are typing in the keyboard. It only shows up on the screen after clicking done.
Hi Patricia,
The right click triggers were fixed in Storyline 2 Update 7 detailed here, but only for the base layer.
As for the text entry behavior you're seeing, I'd also want to know if you were using the latest update and if you could share a copy of the .story file for us to take a look at. Where are you hosting the course and what iOS are you viewing it in?
Ashley - thanks for your reply. I was able to correct the text auto submitting problem by removing a trigger that said to show next layer when state of text box changes. Moving the text entry box to the bottom layer of each slide solved the other issues.
Thanks for the update Patricia and glad it was easy enough to figure out. If you run into any issues again, please feel free to let us know and it's always helpful if you can upload a .story file for us to look at too.
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