Exit option in Storyline 2

I'd suggest you consider hiding (state=hidden) the Exit button until appropriate via triggers as a starting point. Regarding the point of resumption you might look at some of the other options to "Prompt to Resume" for a better fit to your instructional design.

Hi Reecha,

You have three options for resume behavior:

• Start the course fresh every time
• Start where they left off the last time they visited the course, meaning they will start at the Assessment if they left off in the middle of the Assessment
• Choose (via a prompt) whether to start over or resume where they left off

One option is to include a Menu with Restricted navigation. That way, if the user restarts the course mid-Assessment, they can easily jump back to slides they previously viewed.

Hi Alyssa,

I tried all the 3 options, but unfortunately these options didn't fulfill my purpose. I don't want users to resume the course from the question if they left in mid of the assessment. Moreover, I dont want them to start over from slide 1 of the course when they resume.

I tried the Menu option as well. But if the user exit the course from say Question 3 of the assessment, then the course is starting from Question 2. Whereas I want user to start the course from that Assessment lesson when resumed. Moreover the Restricted option in the Menu is causing problems in the "Next" button on the slide. I have to click 2-3 times to go to next slide now.

Is there any way that I can make users to do the above said thing? 

Thanks for that context, Reecha. In regards to the Restricted menu setting, it sounds like that isn't a good option for you. That setting doesn't allow you to click the next button until the timeline ends, which is why it took you 2-3 clicks to go to the next slide. And since the resume feature in Storyline is designed to return the user to the same page they left off, you might have to get little creative to achieve what you're looking to do. Perhaps you could use variables and a "Jump to slide" trigger when the user clicks Yes to resume, but I'll defer to the community for ideas on that custom set up. 

The restricted menu option is broken for me when using the resume course.

I resume on the last slide (if I was on the last slide)

but now all of the previous slides are locked and do not show the "visited" color chosen from the player.

Hi there Kyle,

Thanks for including a screenshot of what you're seeing. I created a quick sample file with 4 slides and restricted navigation--here's the published output in Flash and HTML5 for you to test. Are you seeing the same issue in those links as you're seeing in your own file? Here's a screen recording of how it looks on my end. 

If your file is behaving differently than mine, we'd like to take a closer look to see what's going on. Would you mind sharing it with us here? Also be sure to let me know your case number so I can follow along. 

Hi Kyle, 

I just responded in another thread of yours, but I wanted to also include the information here for anyone else following along. Can you verify what resume setting you're using? 

I did some more digging, and I found there is a known issue with Storyline 360 where you cannot go back to previously viewed slides when course is resumed if navigation is set to "Restricted" and resume setting is set to "Always Resume" in HTML5. If you're using the setting "Always Resume," that would explain what you're seeing.

I actually had feedback that it's the always resume feature for some
reason, and you have the pop-up that asks if you want to resume.

It's shown to just be in the HTML version.

Pretty big bug, but we are crossing our fingers that this can be fixed soon.

Thanks!

Those are the settings I had that were causing issues.

Okay, thanks for confirming that, Kyle. We're on it, and we'll be in touch as soon as we have more to share!