Feedback Master layers are not translated
Sep 04, 2019
I translate Storyline projects based on a personalized template that my team made (Sorry I can't share it here), using Storyline's automated translation process.
I noticed that any text objects from question feedback layers that haven't been modified in the slide (AKA have text that has been placed in the Feedback Master slide layout) are either not included in the .doc or .xlf translation import files, or the translated objects are not uploaded to the .story files.
Can anyone else reproduce this and is there a fix?
Thank you in advance!
3 Replies
Hi Zeca,
I'm sorry you're running into some translation issues when working with a master slide. A few questions to dig a little deeper:
Try to insert text on layers in both of these masters and let me know which one doesn't work — looking forward to hearing back!
Hi Ren,
Sorry for the delay here. Answering your questions:
Storyline 3.
I see it in the Feedback Master Slide Layout.
I also modified my original post for clarity.
Thank you for looking into this. :)
Hi Zeca,
Thanks for providing those additional details and clarifying your post. I'm sorry that you ran into translation issues where the text from master slide layers aren't being included. We have reported it to our team, and continue to keep an eye on it to evaluate how many customers are impacted and what impact it has on courses.
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