Feedback Master layers are not translated

I translate Storyline projects based on a personalized template that my team made (Sorry I can't share it here), using Storyline's automated translation process.

I noticed that any text objects from question feedback layers that haven't been modified (AKA still have the original text from the Feedback Master template) are either not included in the .doc or .xlf translation import files, or the translated objects are not uploaded to the .story files.

Can anyone else reproduce this and is there a fix?
Thank you in advance!

1 Reply
Ren Gomez

Hi Zeca,

I'm sorry you're running into some translation issues when working with a master slide. A few questions to dig a little deeper:

  • What version of Storyline are you using?
  • Do you see this issue in the feedback main slide master or on the feedback master slide layouts?

Try to insert text on layers in both of these masters and let me know which one doesn't work — looking forward to hearing back!