7 Replies
Ashley Terwilliger-Pollard

Hi Roma,

Visiting a site such as this one from Adobe will confirm which version of Flash you have installed - and I'd check it in a few different web browsers, as they can have their own flash installed with the browser. 

I haven't seen such an error message specific from Storyline, are you able to provide a screenshot of it? It may be worth conducting the repair of Storyline detailed here to ensure it's reading everything from your computer correctly.