flash and storyline

Jun 09, 2014

my laptop keeps asking to update flash to version 10 or higher when using storyline

my laptop does have flash 10.6 on it..

why is storyline asking for higher version when i have 10 or better?

any help would be greatly appreciated

7 Replies
Ashley Terwilliger-Pollard

Hi Roma,

Visiting a site such as this one from Adobe will confirm which version of Flash you have installed - and I'd check it in a few different web browsers, as they can have their own flash installed with the browser. 

I haven't seen such an error message specific from Storyline, are you able to provide a screenshot of it? It may be worth conducting the repair of Storyline detailed here to ensure it's reading everything from your computer correctly. 

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