Frustrated and need help

Hi Cheri and welcome to Heroes! 

I'm sorry to hear about the trouble you're having with the results slides. Are you using graded questions or survey questions? They'll both present information a bit differently as described in this tutorial:

• Graded Result Slide:  Includes the user’s score, the passing score, and a button that allows users to review the questions.  On separate layers of the slide, Storyline also includes a message about whether the user passed or failed.  When your users view the result slide, the appropriate layer appears, depending on their score.  You can customize the failure and success messages by editing the appropriate slide layer.
• Survey Result Slide:  Includes a button that allows the user to review the questions and a “thank you” message for completing the survey.

If you're adding in a results slide, you should see a box such as the one below appear - 

 If you need to make changes to your result slide later, you can go to your result slide and edit the content and design directly on the slide.  If you need to change other things about the result slide that aren't visible on the slide (such as which questions are being tracked, the passing score, timer, or other options), just click the Edit Result Slide button in the Question panel that appears to the right of the slide workspace.  This opens the Result Slide Properties dialog where you can make whatever changes you need. Click the OK button when you're done.