You can try searching your email for a message from support@articulate.com. You might also want to check your spam or junk folder if you're not seeing anything in your inbox.
I see you submitted a support case on 3/16/23 about the results slide not working. It looks like my teammate, Ian sent you a response. Please let me know if this is the case you're referring to and if you'd like us to resend this email!
Thanks for the confirmation of your support case. I went ahead and forwarded the response from our colleague Ian to you again so that it will hopefully be at the top of your inbox. Fingers crossed!
Please let us know if any other questions come up. You can reach out within your support case via email.
3 Replies
Hi James,
Thanks for reaching out!
You can try searching your email for a message from support@articulate.com. You might also want to check your spam or junk folder if you're not seeing anything in your inbox.
I see you submitted a support case on 3/16/23 about the results slide not working. It looks like my teammate, Ian sent you a response. Please let me know if this is the case you're referring to and if you'd like us to resend this email!
Yes that is the ticket. We just switched to Google Suite from Microsoft and
it sucks trying to find emails.
—
James
Werling
*Associate Product Manager AEO Inc.*
t / +1.724.779.5356 e / x15356
Hi James,
Thanks for the confirmation of your support case. I went ahead and forwarded the response from our colleague Ian to you again so that it will hopefully be at the top of your inbox. Fingers crossed!
Please let us know if any other questions come up. You can reach out within your support case via email.
Have a great afternoon!
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