How to disable "Hit Enter Key to Advance Slide "

Hi Philippe,

This is an issue that we have reported to our team.

I will add this conversation to the report as we continue investigating and so that we can update you here when we can.

We do have a workaround listed:

• Delete the trigger that hides the Next button when timeline starts.
• Restrict the navigation so that the Next button will be in its disabled state.
• Use a trigger that would make the Next button Normal when timeline reaches x seconds.

I did disable next as well, that didn't work if you hit next and reached next slide and hit enter. That will go to the slide after next. And you keep hitting Enter, you keep skipping content even I set disable Next for all slides.

Restricting the navigation is different than manually hiding or disabling the next button, which is what it sounded like you experienced.

If you'd like to share your .story file, I'll take a closer look.

Hi,

You might have this sneaky trigger. :)

Hi All,

Have this one been fixed? 

Hi Bobby,

Not at this time. It's still open with our team. You are in the right place to be notified of any updates that we have to share and I've updated the reported impact as well.

I wanted to share some information on how we define bugs and how we tackle them when they occur.

Hello Leslie,

I was experiencing the same issue. I have a text box for the user to enter the information required. There is also a timer on these slides. The user should be able to advance before the timer runs out, but only if they have submitted an answer. However, the way I have it set up now if the user hits ENTER, they are able to advance without putting an answer. 

Hi Michael!

You're one step ahead! Thanks for sharing your file!

After testing out a number of triggers, I found these two lead to the perfect outcome! 

Try them out and let me know if this fits what you're looking for!

Hi! I am replying on this thread, as I think someone here may be able to help me. I am trying to disable the enter key from advancing to the next slide, on a slide that I have a text entry box in - the question requires multiple answers, which I want the user to be able to separate by line breaks

(ex: MRI

Cat Scan

Brain Biopsy)

However, when you hit the enter key, it automatically advances to the next slide. I have no triggers set up for this, it is just automatically doing it. How do I disable this from happening? 

I am attaching the project, it is specifically slide 1.6 and 1.10

Thanks!

https://360.articulate.com/review/content/c44ea6ef-71d6-475a-94ea-9bca5ea18f3e/review

Hello Ciara and welcome to E-Learning Heroes. 😊

When there's a data-entry field on a question slide, pressing the Enter key on the keyboard submits your response for evaluation. In other words, pressing the Enter key on the following question slides is the same as clicking the Submit button.

• Graded—Fill in the Blank
• Graded—Numeric
• Survey—Short Answer
• Survey—How Many
• Freeform—Text Entry

You can press Shift+Enter to add line breaks to short-answer surveys and ungraded freeform text-entry questions when the fields are tall enough to allow multiple lines of text.

Essay questions behave differently than other question slides since they're likely to have multiple paragraphs. You can press Enter or Shift+Enter to add a line break (return) in essays.

Hi,

My question is similar.  I have the next key disabled but I would like it to be enabled if a person uses the previous key to review slides.  I do not want them to have to watch slides they have seen before.  Is there a way to activate the next key if the previous key has been selected?

Hi, Kent, and welcome to E-Learning Heroes! ✨

Thank you for reaching out! 

It sounds like restricting the navigation would work for you:

1. Go to the Home tab on the Storyline ribbon and click Player.
2. Click Menu on the player properties ribbon, then click the gear icon at the bottom of the window for additional menu options.
3. Use the Navigation Restrictions drop-down list to choose Restricted.
   • Restricted means learners can view the current slide and any slide they previously viewed, but they can't jump ahead or skip over slides.
4. Mark the box to Restrict Next/Previous buttons. (It's marked by default.)
5. Click OK twice to close the menu options and the player properties.

Let me know if this works!

Hello everyone!

We are no longer seeing this bug, Swipe next gets enabled when the Next button is enabled, in our latest version of Storyline 360. Please make sure you're using Storyline 360 (Build 3.61.27106.0) or later.

You can reach our Support Team in this discussion or privately in a support case. 

Hi, I have a number of survey/free form questions within my unfolding case.  How do I disable the enter button so that the user can enter in a couple of lines and then click next in the user controls.

Hello Connie!

I see that you've reached out to our Support Engineers and are working with my teammate, Renato! You're in great hands. We’ll continue the conversation in your support case!

Hi Connie. Has there been any resolution to your issue?

Hi @Lauren. I am using Storyline 360 (Build 3.61.27106.0) and I have a number of text entry slides, some with single-line entries and others with 'essay' type entries. Pressing ENTER on the single entry fields records the user's input and progresses to the next slide - all good and as intended.

Pressing ENTER in the essay question simply jumps to the next slide and DOES NOT record the user's input. This is not good.

I have a dedicated (bespoke) SUBMIT button that the user should click and everything behaves as it should, but old habits die hard and some users are frustrated that when they hit ENTER their lengthy responses vanish into the ether.

I also have the ENTER button marked in the Submit Keys option, so I kind of don't understand why there are 2 separate behaviours for one button dependent on the size of the text field.

Why doesn't Storyline behave like it should?

Here's a demo in Review.
https://360.articulate.com/review/content/ae0ab165-4faa-4927-900d-54e97babd707/review

Hi, Diarmaid.

We have a bug reported where the Enter key is not working as expected when submitting answers on a freeform text entry (expanded height).

Hello Everyone!

I wanted to share some great news! We are no longer seeing this bug that prevented the enter key from functioning as expected when submitting answers on a freeform text entry field with an expanded height in Storyline.

Please make sure that you are using the current version of Storyline 360 (3.72.29699.0). This guide walks you through installing, updating, and opening Articulate 360 apps.

Please let us know if you're still encountering the issue and we'd be happy to continue troubleshooting with you in a support case.

Hi Team,

I created an exam slide in articulate 360 using the text entry field. The issue is that users can skip questions by simply pressing the enter key. Can you kindly assist me in disabling it?

Hi Maiectic Consultant,

Great question! I understand you'd like to keep users from being able to skip questions by using the 'Enter' key. I’m happy to work with you to figure out why this is happening! I have a follow-up question regarding the setup of your question so I can understand what you are experiencing a little better.

• Is this happening with more than one file or is this the only one?
• Are you working from a shared drive? If so, I recommend saving your files on your local drive before creating, editing, and publishing them. This will help minimize any unexpected behavior.
• Are there any submit keys entered for the question? You can check that by opening the question slide and clicking Form View. The Submit Keys setting is toward the bottom right. Here's a screenshot highlighting the setting.

If you see Enter there, click the X button to the right of the entry field to remove to key.

I’ve attached a Story file that I created in Storyline 360. The text entry question doesn't allow you to move on after hitting 'Enter'. Do you mind opening it into Storyline 360 on your end to see if you notice the same behavior?