How to remove the loading overlay when moving between slides in storyline

Feb 23, 2022

Hi,

When I move between slides in storyline, i see the black loading overlay screen with the 3 dots for less than a second. It looks like it flickers and doesnt look great. How do I get rid of this?

1 Reply
Maria Costa-Stienstra

Hi, Kim.

Thank you for reaching out!

Let me ask you some questions to try to narrow down the issue:

  • Is this behavior happening in Preview mode or after publishing the project?
  • If in Preview, are you working from a local hard drive? Working on a network drive can cause erratic behavior. 
  • If it occurs after publishing, which format are you choosing (web, Review 360, LMS)?

If you can share your .story file either publicly here or privately through a support case, we can also take a look to see if it's an issue specific to the project.