Thanks for sharing what worked for you, Czarek! I'm sure this would be helpful to other community members who may have encountered the same issue!
If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!
9 Replies
Hello Czarek,
Sorry, you've hit this snag! I tested this on my end, and I can see the left column using Polish.
I'm happy to help troubleshoot this issue with text labels and would like to start with clarifying questions to understand your experience better.
I'm looking forward to your response!
Hi Eric.
Ad 1) 32-bit Storyline all over the time
Ad 2) See attached recording
Hi Cezary!
Happy to jump in here! Thank you for sharing that screen recording!
Testing the behavior on my end (32-bit Storyline 360 version 3.82.31354.0 via Windows Parallels on a Mac M1) I had the same results that Eric shared previously. Both of the text label columns were present and functional.
If you've confirmed that you are working locally, and a repair of your Storyline installation doesn't improve the issue, would you be comfortable sharing your .story file for testing? Feel free to upload it here in the discussion or privately through a support case.
We'll delete it from our system as soon as troubleshooting is finished!
Hi Steven.
Problem solved! What have I done? I imported an xml file with Polish labels from my friend's station and it works fine!
Thanks for Your suggestions
Czarek
Thanks for sharing what worked for you, Czarek! I'm sure this would be helpful to other community members who may have encountered the same issue!
If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!
My English labels for tooltip are also:
1. Not what Articulate has written in the support document
2. Not present in the Labels
Also: is there no way to disable these tooltips?
Hello Nejc.
I had the same translations (in English) until I imported the file as I wrote above.
Try importing the included English labels, downloaded from my current version of Storyline 360.
And yes, I agree: disabling tooltips will be great possibility.
Czarek
Thank you, Cezary!
I received labels from a friend yesterday, and it's all good now!