HTML files playing in Chrome

Sep 18, 2020

We are having issues understanding why courses published as html5 do not play in Chrome, but they do play in Edge and Firefox or other browsers. 

Any idea or experience?

1 Reply
Katie Riggio

Hi there, Colleen!

Could you share more detail on what you're seeing happen in Chrome?

In the interim, I wonder if your courses have media on the first slide? If yes, there was a change in the way that Chrome handles media autoplay where a play button will appear on the first slide:

*Clicking the play button will start the course, and the media should play as expected.

Looking forward to helping!

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