I think i've got a glitch in my project...any ideas?

Sep 10, 2013

I initially planned to put a Resources tab on my project and now for some reason i can't remove it.  

I've unticked it, tried moving it right & left, adding a menu, adding and removing resources but no matter what i do, i can't get rid of it. Any ideas?

12 Replies
Howie Pearson

Bruce Graham said:


Can you post the .story file here so that someone can have a look?

Try importing the .story into a new file and doing it from there?


It won't let me upload Bruce. I'm getting a '

404 - File or directory not found.

The resource you are looking for might have been removed, had its name changed, or is temporarily unavailable.'

Howie Pearson

Ashley Terwilliger said:

Hi Howie,

Since you're unable to share your file here, I went ahead and opened up a Support case for you. They'll be able to help you upload your file, and figure out what is happening with your resources tab as well. I'll follow along too so that I can update the thread. 

Thanks Ashley. I've been contacted by the support team
Ashley Terwilliger-Pollard

Hi Howie,

I see the file you loaded up for John - and as Shyam suspected, there were slides that had the properties to "Custom player settings" and had those checked with the Resource tab. That technically overrides any regular player settings in the event that you'd want to set one or more slides differently than others. What I did was go through and highlight multiple slides in Storyview and change the "Slide properties" setting to "Player default" which removed the resources tab. 

Depending on what other triggers you've set up - you may need to do that a bit more carefully than in my test, but you could also just uncheck the Resources box within the "Custom player settings" on each slide - a bit more tedious.

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