Image colours changing when published

Oct 26, 2023

Hey,

Has anyone had the issue where the colours of an asset in a course are presenting differently when the course is published?

I have tried everything to fix this issue including removing the asset and replacing it with one I know is the correct colour, republishing the course using the exact same settings as a course that works and updating the design colour scheme. No matter what I do, it still changes colour whenever I upload the problem course to the LMS.

I've attached a screenshot showing the colour changes.

1. Is the logo on the course in storyline

2. Is the logo on the same course when it is uploaded into the LMS

3. Is the same logo on a different course uploaded into the LMS

 

I appreciate any help in troubleshooting this.

Chloe

1 Reply
Lauren Connelly

Hello Chloe!

I'm happy to help! Thank you for sharing a screenshot of what changes you're noticing. It sounds like this is only happening when uploading your course to the LMS. Have you tried uploading your course to another LMS? If not, I'd recommend uploading your course to SCORM cloud to see if the issue is within your LMS or multiple LMSs. 

Please keep us updated on what the outcome is! If you'd like us to test the course on our end, feel free to attach the .story file to this discussion or privately in a support case.