Hello, I'm Importing a Storyline360 Video into Rise360 . When I preview or publish I get a black preview screen. After the video plays it goes to back to black. How do I set a poster screen. PS. The video works perfect.
What I suggest is that you take your published video, strip out the first half a second and re-save it and then try again.
Here is a quick demo that I used to answer a similar question a while ago, in case it is of any assistance (the text between the two video clips is the relevant part in your case):
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Hi Michael,
What I suggest is that you take your published video, strip out the first half a second and re-save it and then try again.
Here is a quick demo that I used to answer a similar question a while ago, in case it is of any assistance (the text between the two video clips is the relevant part in your case):
https://rise.articulate.com/share/wpNRjrbgJyatXhui5frq-CbV429xcTCf
Hope this helps :)
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