Importing a Storyline360 Video into Rise360

Hello, I'm  Importing a Storyline360 Video into Rise360 . When I preview or publish I get a black preview screen. After the video plays it goes to back to black.  How do I set a poster screen.  PS.  The video works perfect.

 

https://rise.articulate.com/author/PzM9edvQAXsq3BefXutngV27cFUkYzPt#/author/course/preview

The video is in the very first section.  Any advice would be greatly appreciated 

 

thanks, Mike

1 Reply
Ned Whiteley

Hi Michael,

What I suggest is that you take your published video, strip out the first half a second and re-save it and then try again.

Here is a quick demo that I used to answer a similar question a while ago, in case it is of any assistance (the text between the two video clips is the relevant part in your case):

https://rise.articulate.com/share/wpNRjrbgJyatXhui5frq-CbV429xcTCf

Hope this helps :)