Je suis embêtée je ne parviens pas à insérer mes captures d'écran et les rendre lisibles. J'ai essayé beaucoup de chose : changer le format de mon image en jpeg ou png, redimensionner la taille de l'image, empêcher la compression par storyline, modifier les options d'affichage de storyline, mettre la fonctionnalité zoom sur mon image... Rien n'est concluant, la qualité est médiocre. Que faire ?
Thanks for reaching out and welcome to the E-Learning Heroes community!
I'm sorry you're experiencing this issue with poor image quality when inserted into Storyline 360. It sounds like you've done some troubleshooting, so I'm happy to help narrow down the issue.
Does this occur with one specific image or all images inserted into Storyline?
Is the image quality poor in both the preview and published output?
Here are some best practices for high-quality images in Storyline 360. If you're comfortable sharing screenshots of what you're seeing, or your file with our team, we'll take a closer look at what's going on. You can upload those here or share them privately in a support case, and we'll delete them from our systems once troubleshooting is complete!
Je rencontre la même problématique lors de l'ajout d'image provenant de screenshots. Mes imprimés écrans sont de belles qualité jusqu'à l'ajout dans Storyline, j'ai modifié les dimensions de ma diapo, de l'image... mais rien n'y fait :( Avez-vous solutionné votre problème ?
Blurry images are usually a result of a mismatch between the Storyline 360 slide size and the image resolution. Please share a copy of your project file here or in private by opening a support case so I can check if this is causing the image quality issues in your project. We'll delete it when we're done testing!
3 Replies
Hi, Elisa!
Thanks for reaching out and welcome to the E-Learning Heroes community!
I'm sorry you're experiencing this issue with poor image quality when inserted into Storyline 360. It sounds like you've done some troubleshooting, so I'm happy to help narrow down the issue.
Here are some best practices for high-quality images in Storyline 360. If you're comfortable sharing screenshots of what you're seeing, or your file with our team, we'll take a closer look at what's going on. You can upload those here or share them privately in a support case, and we'll delete them from our systems once troubleshooting is complete!
Bonjour Elisa,
Je rencontre la même problématique lors de l'ajout d'image provenant de screenshots.
Mes imprimés écrans sont de belles qualité jusqu'à l'ajout dans Storyline, j'ai modifié les dimensions de ma diapo, de l'image... mais rien n'y fait :(
Avez-vous solutionné votre problème ?
Bien cordialement.
Hi Delphine,
Happy to look into this for you!
Blurry images are usually a result of a mismatch between the Storyline 360 slide size and the image resolution. Please share a copy of your project file here or in private by opening a support case so I can check if this is causing the image quality issues in your project. We'll delete it when we're done testing!