Issues with Closed Caption Editor

Hi there, Janet!

I think you're going in the right direction with your captioning work. It's just that you need to copy and paste each snippet of text caption in the placeholders, instead of copying one whole paragraph at a time.

Apologies if it seems your initial expectation is not being met regarding the Closed Caption Editor feature.

But from what I understood in the article you mentioned: "If your media clip doesn’t already have captions, the closed captions editor will automatically analyze the audio track to detect units of speech and add caption placeholders to the timeline that are synchronized with your content. All you need to do is type your captions in the placeholders."

Closed captions editor adds caption placeholders to the timeline based on the analysis of the audio track. 

Caption placeholders are where you type and format text. You can also adjust the timing and duration of caption placeholders.

So here you type the corresponding text to every placeholder, in sync with the audio clip.

I think it's a great feature because you already have placeholders ready for each available unit of speech in the audio.   :)

And since you have the script for each audio file in your Slide notes, all you have to do is to copy and paste every snippet of text in the placeholders.

You also have the option to import an existing caption or subtitle file, if it is already available. These type of files contain the caption and the timestamps in the audio that correspond to each caption snippet.

Hope this helps.

Thanks.

Eric

Something else you can do is insert your script into Text to Speech, which auto generates captions.  Then use the change audio button and insert your new recorded file. It keeps the auto generated captions.  You'll have to readjust the timing a bit, but you won't have to type them individually.

I was able to do text-to-speech and export captions and reimport them into my audio. This really should be an easier process

I used text-to-speech and the audio captions are there when I click Edit Captions on the Options ribbon. However, the slide itself doesn't appear. Instead, I see the sound wave. 

What do I need to do to see the slide and preview it with the captions and sound wave? 

I dont think thats possible

This is from here: 

https://community.articulate.com/articles/storyline-360-user-guide-how-to-closed-captions-editor 

Hi Lerissa,

Thanks for reaching out and for sharing the images of what you are seeing.

The difference is that the second image is of a video, which is why the content is displayed. If you are adding captions for audio-only, then the audio sound wave is displayed.

Got it. Thanks!

Hello. I'm adding closed captions in my project, but I have a question regarding this : 

"If your media clip doesn’t already have captions, the closed captions editor will automatically analyze the audio track to detect units of speech and add caption placeholders to the timeline that are synchronized with your content. All you need to do is type your captions in the placeholders."

When I open de CC editor for an audio (mp3 file), the caption placeholders are not automatically added. I have to do it manually, one placeholder at the time (by clicking on "Insert". Do you have an idea of what I m doing wrong ? 

Hello Sabrina and welcome to E-Learning Heroes. 😊

I appreciate you explaining what you are working on and experiencing with your software.

Here's what I see when adding captions:

It sounds like you may not be seeing those boxes at the bottom of the window. 

I'm curious if the issue happens in any course you are working on or just this particular one? With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.