Jump to layer trigger works in Preview but not 360 Review
Jul 20, 2022
I just sent a module to 360 review and am discovering that on any slide where I have a button trigger set to "start of timeline" on [name of layer], it goes back to the appropriate layer, but then the timeline doesn't continue.
So in this particular example, when a question is answered incorrectly, a "try again" button appears which is supposed to take them back to the original question and allow them to select a different answer. It takes the learner back to the right layer (base layer), but the question box never appears and no other buttons appear as they're supposed to. So the learner is now stuck on the slide with no option to move forward or backward.
Each time one of these question slides appears, it works fine when I preview it before publishing, but when I publish to 360 review, it stops working.
I've included a screenshot of how the "incorrect answer" slide is setup and then the base layer that it's supposed to return to.