Layers not resuming after Lighbox

Jun 03, 2013

Hi all,

I have an interesting problem here. I have some screens on which there are 4-5 layers with animated content (say screen 1.1).

The base layers and the layers, have a button which creates a lighbox (for a static screen 2.1). My trouble is as follows

Whener lightbox is called from a layer and then closed, the layers animation donot resume. The base layers are fine and the animation resumes after the lightbox is closed.

Is there any solution to this problem?

Regards,

Kawstov

1 Reply
Christine Hendrickson

Hi there Kawstov,

It sounds a bit similar to this issue, but I believe that one was resolved with the last update. It's also difficult to tell if it's related, without seeing the triggers or project.

Can you tell me what version of Storyline you're using, please? To find this information, click on "Help" and "About Articulate Storyline".

If you're not running version 3 (1305.2012), please download and install the update using the link below:

Articulate - Storyline Update 3

Once you've finished installing the update, please test the course and let me know if you see any improvement.

Thanks!

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