Lightbox color changes when published

Hi, Gonzalo -- Thanks for the screenshots to illustrate this issue you are seeing with the color of the lightbox changing. Can you please confirm that you are working locally, as described here, and testing the published output in the intended environment? 

If issues persist, you may want to run this repair of Storyline 2, and you are always welcome to share your file if you would like us to do some testing on our end. 

Hi Christie,

I have been working locally, and I have tested the published output in the intended environment. I have also run the repair file, but with no changes.

Is there a private link where I can share the story file? It's proprietary and I cannot share publicly.

Hi, Gonzalo -- Thank you for running through the troubleshooting steps I had outlined, and for your response. If you would like to share your file privately, you may use this link and I will review it as soon as possible. :)

Thank you Christie, I have submitted the file.

Hope to hear from your colleagues soon.

I'll be happy to share the solution here in case someone else has the same issue.

Hi, Gonzalo -- I have received your case (00647009), and I will check it out and be in touch shortly! :)

Hi everybody,

This is the feedback I got and solved the issue: The background of all the lightbox slides have transparency set to 38%. I changed them all to 0% and the color in the published course is now the same as the slides.

Fantastic, Gonzalo -- thanks so much for updating the thread, and I am glad you are now all set. :)