After publishing the course, the border of the lightbox goes outside the player frame and covers the entire browser. But while previewing I don't see this issue, it stays inside the player frame. Is this a bug? Any workaround for this?
Thank you for sharing the screenshots! We have a bug reported where the shadow box that appears at the back of the lightbox slide is either smaller / bigger than the player screen when the browser is 100% or scaled to a bigger size for HTML5 output, which could be related to what you're experiencing.
I want to get you connected with one of our support engineers, so I went ahead and opened a case on your behalf. You should hear from our team soon via e-mail.
1 Reply
Hi, Soumya, and welcome to E-Learning Heroes! ✨
Thank you for sharing the screenshots! We have a bug reported where the shadow box that appears at the back of the lightbox slide is either smaller / bigger than the player screen when the browser is 100% or scaled to a bigger size for HTML5 output, which could be related to what you're experiencing.
I want to get you connected with one of our support engineers, so I went ahead and opened a case on your behalf. You should hear from our team soon via e-mail.