Lightbox slide not displaying on mobile devices

I recently created a course using Storyline 360 with a glossary button that opens a lightbox slide. It functions properly when viewing on a computer but does not work when viewing on Ipad or Iphone using Chrome. I did discover it works on the mobile devices when viewing in Safari. Has anyone experienced this issue?

6 Replies
Crystal Horn

Hi Shawn.  Thanks for reaching out.  I did a quick test on my iPhone SE running iOS 11.2.5.  I used a button on a slide to lightbox another slide, and it seemed to work fine.  You can check out my version here.

Here's what I saw (I have a fade transition on my slides, btw):

I'm happy to test your setup, too, if you'd like to share your .story file here!