Low volume on Storyline audio
I know the issue of low audio volume has been discussed in the past, but without any clear resolution.
I've used Storyline to publish a dozen tutorials that I've posted on an internal company website. The volume is great on most computers, but some users report that the volume is extremely low. I've asked those users to doublecheck their audio settings, system sound, and multimedia settings, but the problem continues.
I recorded the audio using Mixcraft 4 and generated the audio as .WAV files. I imported those files into my tutorial in Storyline and published.
Any thoughts on the issue? Is there anything that I can do to ensure that the sound is great for ALL users? Increasing the volume level at each Storyline slide doesn't fix this issue.